REFUND & CANCELLATION POLICY
1. Orders can be cancelled only before they are accepted by the store.
2. Once an order is packed or dispatched, cancellation is not allowed.
3. Refunds are provided only for:
• Wrong product delivered
• Missing items
• Damaged or expired products
• Orders cancelled by Malnad Basket
4. Refund requests must be submitted within 24 hours of delivery.
5. Approved refunds will be processed within 5–7 business days.